Terms of Use Agreement

Radically Engaged LLC

This Terms of Use Agreement (the "Agreement") is a contract between you and Radically Engaged LLC (the "Company"), which operates www.mariannemackenzie.com and delivers The Collective™, Private 1:1 Coaching, and any other program, membership, or service the Company offers now or in the future (each, a "Program"). By using the Site or enrolling in any Program, you agree to these Terms. If you do not agree, you are not authorized to use the Site or enroll in a Program. The Company may update these Terms at any time by posting a revised version; continued use after an update means you accept the changes.

1. Use of the Site & Content

You may use the Site and its content for your own personal, non-commercial use only. You may not copy, reproduce, resell, sublicense, or redistribute any content from the Site (including written material, audio, video, or curriculum), or link to or frame any part of the Site, without the Company's prior written permission.

All trademarks appearing on the Site — including The Self Coach HABIT™ and The Collective™ — are the exclusive property of the Company. Unauthorized use, copying, or distribution of Company content or trademarks may violate federal and state intellectual property law and may result in legal action.

The Company may modify, suspend, or discontinue the Site or any Program at any time, without notice or liability to you.

2. No Guarantee of Results; Not Professional Advice

Company Programs are educational and coaching in nature. The Company does not guarantee any results, outcomes, or earnings, and your results depend entirely on your own effort and circumstances. Nothing provided through the Site or any Program is legal, medical, psychiatric, psychological, financial, or tax advice — consult a licensed professional for guidance specific to your situation. Programs are not a substitute for medical or mental health care.

3. Enrollment, Payment & Refunds

The price, term, and payment schedule for each Program are stated on that Program's enrollment form, which is part of this Agreement.

• Payment authorization. Enrolling authorizes the Company to charge your card per the stated schedule (single payment, installments, or recurring). You're responsible for all charges you authorize.
• Installment plans. If you choose a payment plan, you're responsible for completing all scheduled payments for the term, subject to the refund policy below. A missed payment has a 7-day grace period before access may be suspended.
• Refunds. You may request a full refund within 7 calendar days of your enrollment date. After that window, all payments are final — no refunds for any reason, including non-use or early withdrawal. Add-ons, bonuses, and one-time events are non-refundable once accessed or attended.
• Renewals & cancellations. Recurring or annual Programs renew as described at enrollment. To cancel before the next renewal, email mm@mariannemackenzie.com at least 30 days ahead of the renewal date.
• Community spaces. If a Program includes a private community, you're responsible for what you choose to share there. The Company won't sell your information, but can't guarantee what other members do with anything you share — keep others' shared information confidential.
• Termination. The Company may end your access for violating these Terms or a Program's community guidelines. If terminated for cause, any remaining balance on a payment plan is still due, and the refund policy above does not apply.

4. Disclaimer of Warranties & Limitation of Liability

THE SITE AND ALL PROGRAMS ARE PROVIDED "AS IS," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE OR PARTICIPATION IN ANY PROGRAM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW (SUCH AS GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT). Some states don't allow these exclusions, so parts of this section may not apply to you.

5. Third Parties

The Site may link to third-party sites or use third-party payment processors and tracking technologies (such as cookies). The Company isn't responsible for third-party content, practices, or policies, and isn't liable for your dealings with any third party.

6. Governing Law & Arbitration

This Agreement is governed by the laws of the State of Utah, without regard to conflict-of-law principles.

Any dispute arising out of or relating to this Agreement or any Program will be resolved by binding arbitration, administered under the Utah Uniform Arbitration Act (Utah Code § 78B-11-101 et seq.), before a single arbitrator, in Utah. Arbitration will proceed on an individual basis only — not as a class or representative action. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. Before filing for arbitration, you agree to first send written notice of the dispute to mm@mariannemackenzie.com so the parties have a chance to resolve it informally.

[Note: adding a brief window for the member to opt out of this arbitration clause — e.g., by emailing within 30 days of enrollment — measurably strengthens enforceability under Utah's unconscionability test, since it removes the "no meaningful choice" argument. Optional, but worth a yes/no from you or your attorney.]

7. General

This Agreement is the entire agreement between you and the Company on this subject and supersedes prior agreements. If any provision is found unenforceable, the rest remains in effect. No waiver of any provision is valid unless in writing. The Company may assign this Agreement at any time without notice to you. The disclaimers, liability limits, and dispute-resolution terms survive termination of your access.

Contact

Questions about these Terms: mm@mariannemackenzie.com

Last updated: July 2026